top of page

SHIPPING & RETURNS

OUR DESPATCH PROCESS

Orders as despatch Monday to Friday excluding Bank Holidays.

Orders are generally dispatched within 1 working day although this may take longer during the festive period and under some circumstances. Orders received on a non-working day will be dispatched the next working day.

HONG KONG & MACAU DELIVERY
Standard Delivery is FREE on orders over HK$800.
Estimated delivery time: 7-14 working day(s)*

*Additional transit time may be required for remote area (including, but not limited to Cheung Chau, Lamma Island, Lantau Island, Peng Chau, Po Toi Island).

CHINA DELIVERY
Standard Delivery is FREE on orders over HK$3000.
Product Exceptions: Please view the list below***
Estimated delivery time: 14-21 working days*. (Please allow up to 30 working days.)

退款和換貨

 

訂單確認後,我們不接受任何取消。我們不接受換貨或退貨。

 

如果交付的產品損壞或有缺陷,請在收到後 7 天內通過發送電子郵件至 info@peacebenatural.com 與我們聯繫,並提供有關情況的信息。請注意,在為任何退回的產品提供退款之前,我們將首先驗證其狀況。 

損壞貨物的退貨 所有物品都經過全面的質量控制,並在發送給客戶之前檢查是否有損壞。如果您收到的物品狀況不佳,請立即通過電子郵件與我們聯繫。請確保包裝保持原樣,否則會讓人質疑該物品當時是否實際使用和損壞。 檢查後,我們將發出更換或退款。首次交付後,將不收取有缺陷或損壞的物品/替換品的運費、稅費和關稅費用。 

 

有缺陷商品的退貨 對於在線購買,客戶應立即通過發送電子郵件至 info@peacebenatural.com 就任何有缺陷的商品聯繫 Peace be Natural。如果需要退貨,將不收取缺陷商品的運費、稅費和關稅費用。 Peace be Natural 保留在授權退貨之前要求有關缺陷商品的照片支持的權利。

bottom of page